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Termination of Healthplex Dental Carrier and Our Next Steps

Effective January 1, 2023, Healthplex (International Health Care Services) will no longer participate as a dental carrier in the SHBP/SEHBP. The NJDPB will hold a special Open Enrollment period from December 12, 2022, to December 20, 2022, to provide members currently enrolled in the Healthplex dental plan the opportunity to select another dental plan. 

Active employees, retirees, and covered dependents currently enrolled in the Healthplex dental plan will be terminated from their dental coverage as of December 31, 2022 (State Biweekly members will be terminated on December 30, 2022). Members must select an alternate plan during this special Open Enrollment period, or they will not have dental coverage as of the 2023 plan year. 

The SHBP/SEHBP offers four other Dental Provider Organization (DPO) plans administered by Aetna, Cigna, Horizon, and MetLife, as well as a Dental Expense Plan (DEP) administered by Aetna. If selecting a new DPO plan, members should verify that their existing dental provider participates in the DPO plan network. The DEP is a Preferred Provider Organization (PPO) plan that allows members to obtain services from any dentist; however, using an in-network provider will reduce members’ costs. Detailed information regarding dental plan options as well as dental rates for the plan year 2023 can be found on our website:

Please note that all new dental plan elections must be made through Benefitsolver by navigating to or by logging in via myNewJersey. The special Open Enrollment period will be for dental plan changes only; no addition of dependents or medical plan changes will be permitted. Plan changes will take effect on January 1, 2023 (December 31, 2022, for State Biweekly members).

If you have questions regarding any of the information provided in this letter, contact the NJDPB’s Office of Client Services at (609) 292-7524, or email the NJDPB at: [email protected]

If you have any questions or would like our Ombudsperson, Peggy Johns, to visit your worksite to speak with your members, please send her an email at [email protected]or call her work cell at (609) 658-3944.